The Team Leader / Supervisor Apprenticeship is designed for individuals responsible for managing teams, projects, and daily operations. It helps learners develop the skills to lead and support others, plan and monitor workloads, manage resources, deliver operational plans, resolve challenges, and build strong working relationships across their organisation.

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Who Is It For?

This apprenticeship is ideal for those currently in, or looking to progress into, supervisory or management roles such as Junior Manager, Supervisor, Team Leader, Project Officer, Shift Supervisor, Foreperson, or Shift Manager.

Duration

This apprenticeship is typically completed within 12-18 months and is delivered through a blended learning approach designed to fit around work commitments. Apprentices will develop their skills through a mix of structured learning and practical experience, including:

• 11 face-to-face masterclass sessions
• Flexible weekly access to a dedicated skills coach
• Embedded skills developed and applied in the workplace
• An End Point Assessment (EPA) to demonstrate overall competence

 Focus

Interpersonal excellence, including managing people and developing strong professional relationships. Organisational performance, with a focus on delivering effective results. Personal effectiveness through strong self management, communication, and professional development.

KnowledgeSkillsBehaviours 
• Understand different leadership styles and how coaching supports people and performance
• Explore effective team management models and development approaches
• Learn how to build and manage customer and stakeholder relationships
• Apply clear and effective communication methods across the organisation
• Understand how organisational strategies are developed and implemented
• Gain insight into project lifecycles and the roles involved
• Learn about governance, compliance, and regulatory responsibilities
• Develop self-awareness and reflective thinking
• Use time management tools and techniques effectively
• Apply structured problem-solving and decision-making techniques		• Communicate the organisation’s strategy and team purpose clearly
• Build, support, and lead high-performing teams
• Use negotiation and influencing skills effectively
• Chair meetings and present confidently to colleagues and management
• Deliver operational plans in line with business objectives
• Organise and manage resources while assessing and mitigating risks
• Apply governance and compliance principles within the workplace
• Reflect on personal performance and identify opportunities for growth
• Create and follow a personal development plan
• Use problem-solving techniques to address challenges and drive improvement		• Demonstrate drive, accountability, and resilience in all aspects of work
• Show determination and professionalism when managing challenges
• Be open, approachable, and authentic to build trust with others
• Value feedback and encourage collaboration
• Adapt to organisational needs with creativity and innovation
• Lead by example through fairness, integrity, and consistency
• Operate with transparency and uphold organisational values

If you would like to find out more, please contact Sorcha Murphy at s.murphy@ignitesporrtuk.com